From Clunky to Confident: A Forklift Dealership’s Backup Transformation

Customer Snapshot

Industry: Equipment Sales & Service
Company Size: Regional Dealership
Location: Midwest US
Focus: Providing forklift sales, rentals, and maintenance services to industrial clients with a focus on reliability and customer service.

Executive Summary

The dealership had long relied on a self-managed backup appliance with a dated user interface and limited visibility into backup health. As data volumes grew and the risk of downtime increased, the IT team struggled to ensure consistent, reliable backups. Manual oversight, lack of cloud redundancy, and no regular testing left the business vulnerable to data loss and operational disruption.

Recognizing the need for a modern, resilient solution, the dealership partnered with Talix to implement its Managed Backup service. This comprehensive offering delivered:

  • On-premise backups with cloud replication for redundancy
  • 24/7 monitoring and alerting by Talix’s expert team
  • Daily test restores to validate backup integrity
  • A simplified, intuitive interface for visibility and control

The transition not only improved backup reliability but also freed the dealership’s IT staff to focus on strategic initiatives.

The Solution: Managed Backup with Built-In Confidence

Talix worked closely with the dealership’s IT team to assess existing infrastructure and design a tailored backup strategy. The implementation included:

  • Deployment of a modern backup appliance with seamless cloud integration
  • Configuration of automated backup schedules and replication policies
  • Setup of daily test restores to ensure recoverability
  • 24/7 monitoring and proactive support from Talix’s NOC team

The migration was completed with zero data loss and minimal disruption to operations.

The Results: Resilience, Simplicity, and Assurance

Reliable Data Protection

Backups now run automatically with verified test restores, ensuring data is always recoverable.

Reduced IT Burden

With Talix managing the environment, internal IT staff can focus on core business systems.

Improved Visibility and Control

A modern interface provides real-time insights into backup status and health.

Business Continuity, Guaranteed

Cloud replication ensures data is safe even in the event of on-site failure or disaster.

The Bottom Line

By moving to Talix’s Managed Backup service, the dealership gained more than just a new backup system—it gained peace of mind. With 24/7 monitoring, daily test restores, and expert support, the business is now protected, prepared, and positioned for growth.